Return policy - The quality and preservation of the uniquely expressive images we have created together is my highest priority. Accordingly, your images have been created using the highest quality of materials and finishes available. It is my hope that they will become heirlooms your family will enjoy for many years to come. If the prints are damaged in shipping, a replacement print will be made to replace it. All returns are subject to approval by Rose based upon verification of order and reason for return.